Featured Nonprofit FAQ: Updating your mailing address

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Question

How do we update our organization address on our JustGive account?

Answer

JustGive’s comprehensive database of more than 1.8 million public charities is provided by GuideStar to make it easy for donors to find detailed information about charities that match their interests. JustGive uses the address information listed in GuideStar, making it crucial to keep your GuideStar Nonprofit profile up-to-date to receive donation payments without delay.

To update your address:

  1. Sign in at guidestar.org with your registered email address and password
  2. Once logged in, click “Update Nonprofit Report” in the top bar of the home page
  3. Click on your organization’s name to begin updating your organization’s profile
    • Note: If you don’t see your organization’s name, enter your organization’s EIN and click  the Request Permission button to update your profilegc-ein
  4. Once in your organization’s profile, click “Basic Information” in the task bar on the left side of the page
  5. Update each section of the profile as necessary – be sure to click the Save button at the bottom of each page after you have added or changed information in the form
  6. Once you have completed all required fields on the form, click the Publish changes now button at the bottom of the page to get to “Program Terms”
  7. Click the Finish and Publish button there to complete your updates. Your information will be posted on GuideStar within 48 hours and will automatically update on JustGive.

To further increase visibility and funding opportunities for your organization, see Guidestar’s “5 Steps to a Stellar GuideStar Nonprofit Profile.”

-Amanda Chun
Account Development Manager

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A look at our #GivingTuesday 2016

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Thanks to your hardwork, JustGive recorded a 64% increase in donations to our participating organizations this #GivingTuesday. The biggest increases were seen in donations coming through donation buttons. When compared to 2015:

  • Donation totals increased by 47%
  • Average donation amount increased by 72%

Our favorite highlight: an amazing 92% of donors chose to cover donation processing fees allowing us to pass through 99.4% to charity.

Here’s a glimpse of our nonprofits’ impact on #GivingTuesday 2016.

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Although #GivingTuesday is over, our work  is not done yet!  Engage past donors and turn new donors into long-term supporters by maintaining communication and asking them to give again before the year ends. Learn more about how JustGive can help.

– Amanda Chun
Account Development Manager

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Offer your donors an additional way to give: Loyalty rewards points

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A look at how two of our corporate partners, PointWorthy and American Express, can help your donors turn loyalty rewards points into cash donations for your cause.

These days nearly every consumer earns rewards points through loyalty programs with their preferred credit card carriers, retailers, or hotel chains. If they’re anything like me, the majority of their points earned go to waste because the points go forgotten (oops) or expire before there’s a reason to redeem them. Luckily, PointWorthy and American Express offer charitable redemption options to make sure loyalty points never go unused again.

What is PointWorthy?pw-logo

PointWorthy’s website enables participants of select loyalty programs to redeem their rewards points for cash donations to charity. According to co-founder Mario Margolis, “PointWorthy was born from simple frustration: We’re successful technology entrepreneurs who had accumulated a lot of loyalty points and wanted to use the loyalty points we had stored to help fund different causes we believed in, but we couldn’t! Turns out there are $50 Billion worth of loyalty points distributed every year. Yet, even though close to 30% go unredeemed, there was no easy way to convert them to cash for any of the charities that we wanted to contribute to. Combining our social entrepreneurial zeal and the fact that consumers like to partner with socially responsible companies, we saw an opportunity to create a great business and to make the world better at the same time!”

How can this program benefit my organization?
Since 2014, over 4,000 nonprofits have benefited from donations through PointWorthy. By covering the processing costs with their loyalty provider partners, Citibank and Hilton, PointWorthy ensures 100% of each donation reaches the intended charity. This means that like the Fordney Foundation, who has received $4,000.00 in Citibank ThankYou points donations though the program, and Smile Train, who has raised $3,011.00, your organization can benefit from a new source of funding at no cost to you or your donors.

How do I get my organization involved?
If you’re an IRS approved 501(c)(3) organization that has maintained good standing for over 12 months, you’re already eligible to receive donations through PointWorthy. Simply follow the steps below to get started:

  1. Visit PointWorthy and use the search box at the top of the home page to find your organization
  2. Click on your organization’s name in the search results to view your donation page
    1. Note: Learn how you can update your page with custom text or images by contacting Poinworthy support
  3. Share the link to your donation page on your website and in donor communications to let them know they can use their Citibank ThankYou or Hilton HHonors points to donate to your organization

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Once a points donation is made to your organization, PointWorthy converts those points into dollars that are then disbursed by JustGive in the following month.

What is Members Give?

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Developed by American Express, Members Give provides American Express Cardmembers a convenient way to donate dollars or Membership Rewards Points to charity while providing nonprofits with a low-cost solution for accepting donations online. In partnership with GuideStar, Members Give offers donors a comprehensive charity list of over one million 501(c)(3) organizations in the United States to select from.

How can this program benefit my organization?
Similar to PointWorthy, there are no transaction fees on Membership Rewards points redemptions through Members Give providing the opportunity for an additional, cost-effective source of funding for your organization. Since signing up with Members Give and sharing their donation page with supporters, Food for the Poor has received 141 Membership Rewards points donations totaling $13,015.00.food-for-the-poor

Young Adult Institute, promoting their donation page with a Members Give banner, has received 2,000,000 points or $20,000.00 in donations since signing up.

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How do I get my organization involved?

Members Give uses the same nonprofit database that is maintained by GuideStar. If your 501(c)(3) organization is already listed in GuideStar, you are likely already in the Members Give database as well. To start collecting donations:

  1. Create an account on Members Give using your organization’s Employer Identification Number
  2. Once your account is created click “Collect Donations Online” in the Manage Nonprofit Account box on the right-hand side of the page
  3. Follow the steps listed to retrieve your donation page url and add a donation banner to your website, email campaigns, and other communications to make it easy for your supporters to donate

For a donation of Membership Rewards points there is a waiting period of 6-8 weeks, as the points are processed and converted into a dollar amount, before a check is mailed to your organization.

Offering easy implementation and proven results, PointWorthy and Members Give programs are a simple and cost-effective way to bring in additional funding to your organization. Visit PointWorthy and Members Give to sign up and start receiving loyalty rewards points donations today.

– Amanda Chun
Account Development Manager

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Featured Nonprofit FAQ: Personalized Donation Receipt

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Question

Can We Customize Our Donation Receipt?

Answer

Your donation receipt can be customized with your organization’s logo. If you uploaded a logo when you customized your donation page, that same logo will be used in your donors’ email receipts. To upload your logo and customize your donation page, visit our nonprofit resources: Edit your Donation Page

Below is an example of a donation receipt email.

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All donations made to your Organization through the Donation Site are processed and disbursed through JustGive’s DAF. If goods or services are provided, you shall provide the donor with the estimated value of goods or services provided in return for their donation.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Andrea Lloyd
Business Development Director

#GivingTuesday Tips for Success

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Less than 4 weeks to go until #GivingTuesday. Here’s what you need to know.

GivingTuesday, the global day of giving, is November 29th. It offers a huge opportunity to increase awareness for your cause and support for your organization while reaching out to new and current donors. There are many ways to get your staff and the community involved in your #GivingTuesday. The three areas of focus we’re highlighting are fundraising, collaboration and communication.
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Launching a #GivingTuesday campaign helps kick off your year-end fundraising campaign and creates awareness within your community. Customize your donation page and take advantage of our free Donate Now button features. Add a #GivingTuesday top graphic and message on your page, customize your donation amounts and descriptions, and include a special program designation for #GivingTuesday.

The more your donors feel connected to the #GivingTuesday theme and tie-in, the more likely they are to participate in the movement.

Join our webinar: “An introduction to JustGive’s Donate Now button” on Wednesday, November 9 at 2pm ET. We’ll show you how to customize your Donate Now button so you can raise more donations and reduce fundraising fees.

Collaborate
Rally your community and get others involved. Reach out to local businesses for support or collaborate with other local nonprofits and present a united front to the local merchants association. Offering a good word may be enough for a local business to invest in a community board announcing #GivingTuesday and give 10% of net proceeds from sales on the day or offer a matching gift.

Set a goal and ask a board member or corporate sponsor to match donations for the day. You can use this to incentivize new or larger donations during your campaign.

Communicate
Social media is the key to making sure your message is received and shared to new audiences. Build momentum with your supporters in advance and communicate a consistent message across several channels, including email. Starting with your email list, get the word out about #GivingTuesday and don’t forget to encourage your #GivingTuesdayaudience to share.

Make your posts compelling and share-worthy. Give donors a clear message and encourage them to tweet, post, snap and share.

For more tips and tools, #GivingTuesday offers free toolkits, sample messages, promos, and more.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Andrea Lloyd
Business Development Director

Are you taking advantage of JustGive’s free nonprofit services?

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Increase online giving, support your mission and increase donor outreach with our free, self-service donation services.

Through your free nonprofit account at www.justgive.org/nonprofits, you have immediate access to a Donate Now button, a mobile-optimized customizable donation page, secure donation processing, and a simple online experience for your donors.

What makes JustGive’s Donate Now button different?

We provide a cost-effective way to collect online donations that includes free sign up, no monthly or annual fees and a low 4.5% processing fee. Since JustGive waives the $0.35 flat charge for each donation made from your Donate Now button, you automatically save when donors give through the button.

What are the key features of the Donate Now button and how can my organization benefit from it?

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  • Branding and personalized messaging – Add your logo and personal message on your page, giving your supporters a smooth user experience as they transition from your website.
  • Support for monthly recurring donations – Make it easy for donors to increase their impact with monthly giving while only providing their payment information once.
  • Custom donation amounts and program impact statements – Connect donors to your organization’s needs by providing custom donation amounts and program impact statements on your donation page. In our 15+ years of online giving, we’ve found this is key to securing funding.
  • Donor paid fees – Let your donors cover the processing fees and receive 100% of their intended donations. When this option is given, over 80% of donors opt to cover the fees.

How do I get started?

  1. Log in to or create your Nonprofit Resources account – be sure to subscribe to our nonprofit newsletter to stay up-to-date on news and trends.capture
  2. Select the Edit Your Donation Page link to easily update your custom donation page with your organization’s logo, custom donation amounts and more (Check out 5 ways to customize your Donation Page.)
  3. Click the Donate Buttons link to add the Donate Now button to your website, email signature, e-newsletters and social media campaigns and start collecting online contributions today!

– Amanda Chun
Account Development Manager

 

JustGive and JustGiving join forces: what this means for you

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We at JustGive are excited to announce we have joined JustGiving, the world’s largest social giving platform.  JustGiving operates the website www.JustGiving.com.

Both organizations were founded at about the same time over 15 years ago, with an identical goal: to grow charitable giving by connecting people with the charities and causes they care most about.

Headquartered in London, UK, JustGiving has helped 27m people in 165 countries raise $4bn for NPOs and grassroots projects since its launch in 2001. The company has built a solid reputation for its commitment to technology innovation and the early use of advanced analytics to grow charitable giving.

kendallOur CEO Kendall Webb said: “In the US, JustGiving is one of the non-profit world’s best kept secrets. Our new collaboration aims to change that. We are proud to be joining forces to grow our positive social impact by combining JustGive’s unique experience and knowledge with JustGiving’s ground-breaking platform.”

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Zarine Kharas, co-founder of JustGiving said, “Our belief is that giving is global, and we cannot wait to grow our community of users, NPOs and corporations in the USA, and help them raise more money together for the causes they are passionate about.”

What will change for donors?

Nothing about the website or donor accounts will change, apart from the changes to our Terms of Service and Privacy Policy. www.justgive.org will still be the place for donors to make contributions to their favorite charities, and to search for and donate to over 2 million U.S. charities. JustGive.org will also continue to offer charity gift cards, charity fundraisers (including wedding fundraisers), and all the other helpful features that make it easy to donate to charity.

What will change for the Nonprofits that use JustGive’s services?

Nothing at all will change, apart from the changes to our NPO Terms of Use, Donor Terms of Service, and Privacy Policy. In particular, our fees are not changing.  If you are an NPO you will continue to receive donations through JustGive.org, your npo.JustGive.org donation page (if you have set one up), and our various other partner programs. When a donation is made to your organization we’ll still send you a check on the 10th of the following month for the donations that were made in the previous month.

Please take a moment to review our updated terms which reflect the fact that your JustGive service will now be provided by JG US, Inc, JustGiving’s US subsidiary: You can find our updated terms here:

We are excited for this new chapter for JustGive, and continuing our mission to increase charitable giving by connecting people with the charities and causes they care most about.

Kendall Webb
Founder and CEO
www.justgive.org