Featured Nonprofit FAQ: Personalized Donation Receipt

featured_faq

Question

Can We Customize Our Donation Receipt?

Answer

Your donation receipt can be customized with your organization’s logo. If you uploaded a logo when you customized your donation page, that same logo will be used in your donors’ email receipts. To upload your logo and customize your donation page, visit our nonprofit resources: Edit your Donation Page

Below is an example of a donation receipt email.

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All donations made to your Organization through the Donation Site are processed and disbursed through JustGive’s DAF. If goods or services are provided, you shall provide the donor with the estimated value of goods or services provided in return for their donation.

Don’t miss out on other helpful tips and tools: To automatically receive an email when we post more, subscribe to our Nonprofit Blog.

Andrea Lloyd
Business Development Director

Are you taking advantage of JustGive’s free nonprofit services?

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Increase online giving, support your mission and increase donor outreach with our free, self-service donation services.

Through your free nonprofit account at www.justgive.org/nonprofits, you have immediate access to a Donate Now button, a mobile-optimized customizable donation page, secure donation processing, and a simple online experience for your donors.

What makes JustGive’s Donate Now button different?

We provide a cost-effective way to collect online donations that includes free sign up, no monthly or annual fees and a low 4.5% processing fee. Since JustGive waives the $0.35 flat charge for each donation made from your Donate Now button, you automatically save when donors give through the button.

What are the key features of the Donate Now button and how can my organization benefit from it?

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  • Branding and personalized messaging – Add your logo and personal message on your page, giving your supporters a smooth user experience as they transition from your website.
  • Support for monthly recurring donations – Make it easy for donors to increase their impact with monthly giving while only providing their payment information once.
  • Custom donation amounts and program impact statements – Connect donors to your organization’s needs by providing custom donation amounts and program impact statements on your donation page. In our 15+ years of online giving, we’ve found this is key to securing funding.
  • Donor paid fees – Let your donors cover the processing fees and receive 100% of their intended donations. When this option is given, over 80% of donors opt to cover the fees.

How do I get started?

  1. Log in to or create your Nonprofit Resources account – be sure to subscribe to our nonprofit newsletter to stay up-to-date on news and trends.capture
  2. Select the Edit Your Donation Page link to easily update your custom donation page with your organization’s logo, custom donation amounts and more (Check out 5 ways to customize your Donation Page.)
  3. Click the Donate Buttons link to add the Donate Now button to your website, email signature, e-newsletters and social media campaigns and start collecting online contributions today!

– Amanda Chun
Account Development Manager

 

JustGive and JustGiving join forces: what this means for you

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We at JustGive are excited to announce we have joined JustGiving, the world’s largest social giving platform.  JustGiving operates the website www.JustGiving.com.

Both organizations were founded at about the same time over 15 years ago, with an identical goal: to grow charitable giving by connecting people with the charities and causes they care most about.

Headquartered in London, UK, JustGiving has helped 27m people in 165 countries raise $4bn for NPOs and grassroots projects since its launch in 2001. The company has built a solid reputation for its commitment to technology innovation and the early use of advanced analytics to grow charitable giving.

kendallOur CEO Kendall Webb said: “In the US, JustGiving is one of the non-profit world’s best kept secrets. Our new collaboration aims to change that. We are proud to be joining forces to grow our positive social impact by combining JustGive’s unique experience and knowledge with JustGiving’s ground-breaking platform.”

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Zarine Kharas, co-founder of JustGiving said, “Our belief is that giving is global, and we cannot wait to grow our community of users, NPOs and corporations in the USA, and help them raise more money together for the causes they are passionate about.”

What will change for donors?

Nothing about the website or donor accounts will change, apart from the changes to our Terms of Service and Privacy Policy. www.justgive.org will still be the place for donors to make contributions to their favorite charities, and to search for and donate to over 2 million U.S. charities. JustGive.org will also continue to offer charity gift cards, charity fundraisers (including wedding fundraisers), and all the other helpful features that make it easy to donate to charity.

What will change for the Nonprofits that use JustGive’s services?

Nothing at all will change, apart from the changes to our NPO Terms of Use, Donor Terms of Service, and Privacy Policy. In particular, our fees are not changing.  If you are an NPO you will continue to receive donations through JustGive.org, your npo.JustGive.org donation page (if you have set one up), and our various other partner programs. When a donation is made to your organization we’ll still send you a check on the 10th of the following month for the donations that were made in the previous month.

Please take a moment to review our updated terms which reflect the fact that your JustGive service will now be provided by JG US, Inc, JustGiving’s US subsidiary: You can find our updated terms here:

We are excited for this new chapter for JustGive, and continuing our mission to increase charitable giving by connecting people with the charities and causes they care most about.

Kendall Webb
Founder and CEO
www.justgive.org

Can JustGive Help Our Company Distribute Donations to Charity?

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Featured FAQ
Can JustGive help our company distribute donations to charity?

Here at JustGive, we offer services to help companies of any size incorporate philanthropy into their business. Many of our clients already have systems in place to collect charitable donations from their employees or customers, but need a qualified partner to take care of distributing those funds to the recipient charities. That’s where JustGive can step in.

Question
Can JustGive help our company distribute donations to charity?

Answer
donation_flickr_opensourceYes, JustGive offers donation processing support for a variety of situations. As a donor advised fund (DAF), we are authorized to manage charitable donations on behalf of companies, organizations, families, or individuals (eliminating your compliance headaches).

The process can be as simple as sending us a spreadsheet periodically with the donation detail (recipient charity, donation amount, donor info if available, etc.). We use that data to verify charities and securely distribute the donations, then bill you for the total donation amount and processing service.

Click here to learn more about our donation processing services and discover how JustGive’s clients have made an impact using our services. And don’t hesitate to contact us to see how we can help your company.

For more FAQs about corporate giving, visit our Support Center.

– Sarah Bacon
Director of Product

P.S. To keep up on philanthropy news and insights: Subscribe to our blog, and follow us on LinkedIn.

Nonprofit Spotlight: Creative Alternatives of New York (CANY)

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Heidi Landis, CANY’s Associate Executive Director, recently talked with me about the organization’s mission and story. Landis was a professional actor in New York who fell in love with drama therapy and became certified as a drama therapist. After starting as an intern, she has now been with CANY for 10 years.

CANY’s story

CANY Photos 7.06 124It began more than 40 years ago, at Mt. Sinai hospital in New York, when a group of actors were welcomed onto the psychiatric units to work with patients. Philanthropist Janet Levy, who started the organization, first brought the artists in, and the program was so successful it was expanded to all inpatient units. Eventually, drama therapists, who had more theory training, took over for the actors.

Ten years ago, CANY started expanding to work with more people – from 5 year old children to veterans and new refugees. Many of the groups they serve are women/domestic violence survivors, and 65% are children who’ve experienced complex trauma (pervasive abuse and violence over time, at a developmental stage). All have underlying trauma in their lives.

CANY now offers its drama therapy programs at more than 15 facilities serving traumatized, mentally ill and underserved populations.

What is drama therapy?

CANY groupDrama therapy is the intentional use of drama and/or theater processes to achieve therapeutic goals. It is active and experimental. CANY’s mission

CANY is all about empowering people who have endured trauma to rebuild their lives.

Through the use of drama therapy and creative expression in a group setting, CANY helps children and adults expand their self-concept, imagine new life possibilities, and build the social and emotional tools they need in order to live meaningful lives.

All staff are licensed creative arts therapists, highly trained in trauma therapy. CANY’s treatment program is a strength-based model, and it’s also relational. Since trauma happens in relationship, CANY’s philosophy is that people must heal in relationship.

IRC.Summer.2008 015CANY partners with hospitals, schools, community centers and treatment centers for biweekly sessions, and CANY therapists visit 2 or 3 sites a day to guide groups. While their offices are in New York City, group sessions are held throughout New York and Connecticut.

In addition to CANY’s therapy groups, the organization trains therapists, clinicians, teachers and artists about 6 times a year, and conducts a seminar series for mental health and social justice experts. Two years ago, CANY sent a group to Uganda, where they trained a group of clinicians in their methods to work with former child soldiers.

CANY’s guiding principles

Creativity is health. The more creative and spontaneous you are in your life, the healthier you are. Drama therapy is a training ground for that.

CANY080310_0202Metaphor is a healing tool. Roles in drama provide a safe container for trauma processing. Through story and fictional characters, poetry, art and music, trauma survivors can try on different roles and learn something about themselves.

Group is the therapeutic agent. All CANY’s services are based in group work that helps participants make connections and create moments that heal.

Results

A research study was recently conducted with CANY partner agencies CARES High School and St. Luke’s Roosevelt  Hospitals. It measured teens’ emotional, behavioral and academic performance changes as a result of CANY’s trauma-informed drama therapy and found:

  • 08benefit 00285% demonstrated gains in regulating their emotions
  • 72% showed improvement in regulating their behavior
  • 63% showed improved peer relationships over time
  • 47% increased their GPA an average of 3%
  • 77% demonstrated improved self-concept
  • 72% had a reduced negative self-image and improved sense of identify

Giving practices and experience

CANY has customized its JustGive Donation page, sharing its mission, describing how drama therapy helps, and telling donors exactly what their gifts can do.

Maria Eleni, Finance & Operations Manager says, “JustGive has enabled us to give our donors a clear and effortless way to contribute to CANY, in addition to our mail and fundraising campaigns (we find some donors prefer making an anonymous gift). JustGive is straightforward and intuitive to use. We’ve never had a problem to even necessitate a support call.”

button_donate_now_yellowIf you’d like to support CANY and help make a difference today for adults and kids through drama therapy.

– Alex Mechanic
Service Team Manager

P.S. If you’d like to be featured in the JustGive Blog, submit your nonprofit!

Help Nepal Earthquake Victims

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UPDATE: 
Another 7.3 earthquake has rocked Nepal, striking close to Mt. Everest. This powerful tremor triggered landslides and toppled buildings, and was followed by at least five aftershocks that killed dozens and injuring more than 1,000. Already shell-shocked people are struggling and traumatized—and will likely be sleeping outside to stay safe. They need your help.


Help Nepal Earthquake Victims

A 7.8 magnitude earthquake struck Nepal Saturday morning, April 25, near the capital of Kathmandu. The quake is the largest to hit the poor South Asian country in more than 80 years. As casualty numbers rise, it has killed over 5,000 people in Nepal, Tibet, Bangladesh and at the Nepal-China border—and injured nearly 6,000.  The quake also triggered a huge avalanche that killed at least 18 climbers in the Mount Everest area. Entire villages are destroyed.

Powerful aftershocks continue to jolt residents, many who are sleeping outside and in new tent villages. CNN producer Ingrid Formanek who arrived Sunday night, said Kathmandu “looks like a city where buildings have been abandoned. People are hanging out in public squares and at intersections to avoid rubble from buildings.” The earthquake and aftershocks have turned one of the world’s most scenic areas into a scene of massive destruction.

Rescue, relief and recovery efforts are underway, and families and children urgently need your help. Here are 12 charities providing life-saving emergency services, including vital shelter, food, water, sanitation supplies, and medical care:

button_donate_nowThe American Red Cross is working with the Nepal Red Cross and the global Red Cross network to coordinate support.

button_donate_nowAmeriCares has sent it response team and shipments of medical aid and relief supplies for survivors.

button_donate_nowCARE has worked in Nepal since 1978, and is providing life-saving food, water, shelter and health care.

button_donate_nowCatholic Relief Services is sending relief materials such as shelter kits, water, sanitation and hygiene supplies.

button_donate_nowDoctors without Borders has mobilized eight teams from nearby countries to help, including surgical teams and non-medical staff – along with emergency supplies.

button_donate_nowHumane Society International stands ready to support local agencies or animal welfare groups and help with animal-related needs in the strike zone.

button_donate_nowMercy Corps’ team is on the ground, focused on delivering rapid, lifesaving aid to hard-hit communities.

button_donate_nowOperation USA and its partners in the country are helping distribute essential supplies for victims and hospitals.

button_donate_nowOxfam International has a team in the country and is responding with clean water, sanitation materials and emergency food.

button_donate_nowSave the Children is protecting vulnerable children and providing relief to families with emergency kits, hygiene materials and tarps.

button_donate_nowShelterBox is distributing aid, including tents they have prepositioned in the country that can serve as emergency clinics.

button_donate_nowWorld Vision is providing first aid kits, sleeping mats, blankets and jerry cans; temporary shelter; and protection for children.

Behind the Data Curtain: Where JustGive Gets Charity Information

Image Source: Flickr
Image Source: Flickr

Featured FAQ:
JustGive’s Charity Data

If you’ve spent time on the JustGive website, you know that you can search a database of nearly 2 million 501(c)(3) nonprofit organizations, and you’ve probably wondered about our source for the information.

Question
Where does JustGive get all that charity data from?

Answer
We use two sources for the charity data on JustGive: the Internal Revenue Service (IRS) Exempt Organizations database and GuideStar®, the premier organization that offers up-to-date information on hundreds of thousands of nonprofits.

The IRS database is available online, and contains the information for registered 501(c)(3) charitable organizations (or “exempt organizations” as they refer to them).

On the IRS website, you can look up a single charity’s information and status, or download the entire database of exempt organizations. The IRS also maintains data on charities that have had their exempt status revoked, and in many cases, reinstated.

We also partner with GuideStar, which puts a more user-friendly face on the IRS data, and gathers information about impact, transparency, governance, and more.

The JustGive website experience

When you search for a charity on JustGive, you’ll often see pages of search results. The results list charities from the GuideStar database that match your search term(s). CharityInfoPopupClick on the charity’s hyper-linked name and a window will pop up with even more vital information, including the organization’s mission, financial data, programs and more. All this data can help you find out more about an organization you may want to support.

Nonprofit Tip

If you’re a nonprofit, it’s a best practice to claim your organization on the GuideStar Exchange and be sure your information is up-to-date. This ensures that donors see the latest information about your organization when they are searching on JustGive, and that you receive checks from us in a timely manner.

For more FAQs, visit our Help Center.

– Sarah Bacon
Director of Product